1. How do I make an order?
Just go to nexvauolt.shop, pick out the things you want, add them to your cart, and then check out.
You will get an email with the details of your order once your payment has been processed.
2. What kinds of payment do you take?
We now accept:
PayPal
All major credit cards
Your payment information is always safe and encrypted when you check out.
3. Do you ship for free?
Yes! We are happy to offer FREE standard shipping on all orders, with no minimum purchase.
4. How long does it take for shipping to arrive?
These are our normal shipping times:
Time to process: 1 to 3 business days.
Depending on where you live, delivery will take between 5 and 15 business days.
You will get a tracking number when your order ships so you can see where it is.
5. Is it possible to change or cancel my order after I've placed it?
Please get in touch with us as soon as you can at contact@nexvauolt.shop if you need to change or cancel your order.
We can't change your order after it has been shipped.
6. What is your policy on returns?
We make returns easy within 90 days.
You can return your item within 90 days of delivery if you're not happy with it, as long as it's in its original condition and packaging.
We process refunds within seven business days of getting your return.
Please check out our Return and Refund Policy for more information.
7. Do you take returns?
At this time, we don't do direct exchanges.
Please return the original item for a refund and place a new order if you want a different size or color.
8. What should I do if my order hasn't come yet?
To see the most up-to-date status of your package, please click on the tracking link.
If it has been more than 30 business days since your order was shipped, please email us at contact@nexvauolt.shop and we will help you find it or get a new one.
9. What should I do if I get the wrong item or it is broken?
We apologize for the trouble!
Please send us pictures of the item and the packaging within seven days of getting your order.
We'll send you a new one or give you your money back right away.
10. How do I get in touch with customer service?
You can call or email us at any time:
nexvauolt 📍 11202 Main St, Greensboro, AL 36744, United States 📧 Email: contact@nexvauolt.shop
Call us at +1 794 813 4024.